Refund Policy — RealModel AI
At RealModel AI, we are committed to providing a high-quality experience and ensuring customer satisfaction.
To give you complete confidence in your purchase, we offer a 30-Day Money-Back Guarantee.
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30-Day Risk-Free Guarantee
You have 30 days from the date of purchase to request a refund.
If, for any reason, you are not satisfied with RealModel AI, you may contact our support team within this period to request a refund.
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⚠️ Usage-Based Refund Condition
To ensure fair use of our platform, refunds are subject to the following condition:
Refunds will NOT be provided if you have used more than 50% of your allocated word credits or usage limit.
This policy helps prevent abuse of the platform while still protecting genuine customers.
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How To Request A Refund
To request a refund, please contact our support team with:
* Your purchase email
* Transaction details or receipt
* Reason for refund (optional but helpful)
Support Desk:
RealModel AI Support
Once your request is reviewed and approved, your refund will be processed promptly.
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⏱ Refund Processing Time
Approved refunds are typically processed within 5–10 business days, depending on your payment provider or bank.
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Non-Refundable Situations
Refunds may not be granted in the following situations:
❌ Refund request submitted after 30 days
❌ More than 30% of allocated usage has been consumed
❌ Evidence of misuse, abuse, or fraudulent activity
❌ Violation of platform Terms & Conditions
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Need Help?
If you have any questions or need assistance, our support team is here to help.
Support Desk: https://hypersoftlabs.com/support/
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✅ Our Commitment
We stand behind RealModel AI and are confident you will love the platform.
But if not, you’re fully protected by our 30-Day Risk-Free Guarantee — no stress, no hassle.
Refund Policy
